The resizing process only takes around 1-3 business days with our in-house jewellers, once we have received your ring. For those visiting our showroom in person we can often organise for a same-day resize or service & clean, pending the availability
We can often organise a same-day resize, pending the availability of our jewellers. Please note that same-day resizes are only available on weekdays. Pieces must be dropped off prior to 12pm, and will be available for collection from 3pm. Resizing is
This is a common occurrence for rings that have been packaged up and left unworn for a number of months. This is a simple case of oxidation. This is where the gold metal reacts to exposure to oxygen, chemicals or other substances, which results in so
On rare occasions, a piece will return to us in need of a repair. Typically damages made to a jewellery pieces, including rings, are a quick fix. This includes the reshaping of the band/setting, tightening of claws, or repairing a chain. We understan
White gold is naturally a warm, yellow-grey metal. White gold jewellery is generally plated in an outer coating of another metal, called rhodium, to give it a bright, white lustre. Over time rhodium will naturally wear away, revealing the warmer, dar