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International Shipments

Do you deliver worldwide?

Yes, we ship worldwide, to select countries! Please refer to the shipping information section for estimated shipping times. Shipping costs will be calculated at checkout, or included in the quote provided by your consultant. Shipping timeframes vary

Is my parcel insured?

Your parcel is covered under our insurance during transit from LOUISE JEAN up until the parcel is delivered. You will receive a notification with the shipment tracking details as soon as your parcel has been dispatched from our studio. We strongly re

What is the international shipping method?

All of our shipments are sent via DHL International or FedEx International. These are priority services, which are insured during transit, tracked the entire way and require a signature upon delivery. You will receive a notification with the tracking

Can I send my order to someone else I know within Australia?

If you would prefer to send your parcel to a trusted friend or family member in Australia, we are happy to change your shipping address details. Please note that the parcel will require a signature upon delivery, so we will need their full name for t

How long does it take to send overseas?

All parcels are sent via priority service with FedEx International or DHL International. These are usually estimated to take around 7 - 14 business days, depending on your location. Delays are common, and the customs process in each country is not co