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Will I get a phone call before the delivery?Updated 2 months ago

It is not customary for you to receive a phone call prior to your delivery. We encourage you to pay close attention to the tracking details for your parcel, and note that we cannot control the date or time that your parcel is delivered.

If you are concerned about the safety or secrecy of your delivery, we recommend nominating an alternative shipping address before your parcel is dispatched. This could be a trusted friend, family or business address.

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