If I live far away, what’s the process for purchasing a ring?Updated 2 months ago
LOUISE JEAN is primarily an online business, and the majority of our clients are based interstate or overseas. We have wonderful resources to assist you with all of your decisions, and to order your ring even if you’re not able to visit us in person.
You may like to begin with a Virtual Appointment, where you can meet via Zoom with one of our dedicated jewellery and design consultants. Here we can discuss design details, diamond and gemstone education, the entire production process, and even look at rings or stone options up close.
Alternatively we have great digital resources to assist you via email. These include printable guides, high quality images, comparisons and 36-degree video tools and renders.
Our entire diamond inventory can be viewed online, with videos that can show actual diamonds up to 100 times magnified. Once we have narrowed down all of your choices, we can assist you to place your order directly on our website or via a digital contract.
Throughout the production process we will keep you updated with emails as your piece progresses.
We often utilise CAD renders to show you your design before beginning production.
On completion of your piece we will send you professional imagery of the finished product, before sending your ring on the way via secure courier.
We ship worldwide!