Fine Jewellery Shipping InformationUpdated 3 months ago

We ship worldwide! Online orders are processed Monday to Friday, excluding public holidays.

Australian orders:

Australian domestic orders are shipped via DHL Express or Australia Post Express Service. Shipping costs are calculated at checkout.

If your delivery address in a capital, major city, or metro area, please allow 1-4 business days for delivery. For all other regions, delivery can take from 3-7 business days and may be carried out by a third-party courier.

All parcels require a signature upon delivery and include tracking and insurance whilst in transit. We do not guarantee any of the shipping times as advertised by DHL, Australia Post or FedEx. Please ensure you allow adequate time for production, processing, and shipping to your delivery address.

International orders (outside of Australia):

International orders are shipped via DHL Express Service or FedEx Priority. Shipping costs are calculated at checkout however if you would like to know the cost of shipping to your location prior to making a purchase, please contact us here.

International shipments regularly take approximately 7 - 14 business days, but this will vary based on your region and customs delays.

In-store ordering:

Should a Fine Jewellery item be out-of-stock at our Flagship store yet be available online, an order can be processed in-store with one of our Retail Consultants. These orders are entitled to complimentary express shipping within Australia upon completion of production. Production timeframes vary for out-of-stock designs, and delivery timeframes are subject to the postcode.