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How long does it take to receive my fine jewellery order?
Our Fine Jewellery pieces are made-to-order. The production timeframe varies from 5 - 15 business days. Please see the product page for accurate timeframes and dispatch estimates for each design. These estimates begin once your order has been placed,
Do you offer custom fine jewellery design services?
At this point in time, we do not offer custom fine jewellery services. However on a case-by-case basis, we can alter specific designs from our Fine Jewellery collections. Bespoke alterations on existing designs include:. Please get in touch via our E
Can you alter the length of your bracelet or necklace designs?
We are happy to alter the length of most of our bracelet or necklace designs. Many designs (including tennis styles) can be ordered in custom lengths, both longer or shorter. Alterations can be completed at the time of purchase, or on most existing L
Can your bangles be ordered in custom sizes?
Our handmade bangle designs may be ordered in custom sizes, both larger and smaller. This includes our Inlay Bangle, and Signature Gold Bangle. Unfortunately due to the manufacturing process, the sizing of our Bezel Bangle cannot be customised. For s
What are the birthstones by month?
Each month is represented by a gemstone, which may celebrate a birthdate, anniversary or other special date. January - GarnetFebruary - AmethystMarch - AquamarineApril - DiamondMay - EmeraldJune - Alexandrite or MoonstoneJuly - RubyAugust - PeridotSe
Can I collect my fine jewellery order from a store?
We welcome you to collect your fine jewellery order from our showroom if suitable, located in Peregian Beach on the Sunshine Coast, Queensland. If you would prefer to collect your item in person, please select this when checking out on our website. O
Do your fine jewellery pieces come with any certification?
It is not common for most fine jewellery pieces (including tennis bracelets) to include diamond certificates, due to the high cost involved in certifying every diamond. In fact, it is not industry practice to certify small diamonds, generally under 0
How do I know the total carat weight of each design?
Most LOUISE JEAN fine jewellery pieces are specified by the stone size, known as carat weight (ct) of each individual stone in the design. The total combined carat weight (cttw) of the entire piece can be found in the 'Behind The Design' drop-down of