What happens if I need my ring re-sized?Updated 3 months ago

We understand you may not get your ring size right the first time. We offer one complimentary resize for all engagement rings for 6 months from the date the ring is received. 

Please note there are certain limitations to resizing a ring if a significantly larger or smaller size is required. This is to ensure the integrity and quality of the band. In some cases, there will be small costs to remanufacture a ring that is beyond the resizing limit.

We always do our best to provide assistance and advice in obtaining your partner's size. Please get in touch to talk to our customer consultant for more information.

Once we have received your ring at our showroom, it will be resized and dispatched back to you within 5-10 business days.

Same-day resizing is available if you can visit our showroom in person.

Resizing fees apply for all wedding bands, and return shipping fees apply to all rings outside of the complimentary resizing offer.

You can enquire about proceeding with a resize by contacting our team here.