Do you keep appointment notes or preferences on file?Updated a month ago

If you've visited us for an appointment, our consultants will take detailed notes and share these with you via email. We keep these on file indefinitely, should you or your partner wish to reach out or proceed going forward.

We can also happily keep note of any of your preferences (including a wishlist) if you would like to share this with us via email. This may include important details like your favourite designs, your chosen metal colour, or your ring size.

To share your preferences with us, or to get a copy of your appointment notes, please reach out to our team here.